Chamber Culture Support
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Settings, tab by tab
A quick tour of every Settings section in Chamber Culture, grouped the way the screen groups them, so you know where to go to change branding, dues, email, payments and more.
Signing in to the CRM
How chamber staff sign in to the CRM with an email and password or a Google, Microsoft or LinkedIn account, how to accept an invitation, and what to do if you are locked out.
Sponsor proposals and e-signature
Send a sponsorship proposal to be signed online. The sponsor reads and signs in their member portal, you are told when it is signed, and both of you keep a copy.
Taking payments online with your own Stripe account
Connect your chamber's own Stripe account so members can pay invoices by card online. The money goes to you, and Chamber Culture takes 0% of what you collect.
Tickets, pricing and promo codes
Set ticket prices, member and guest rates and capacity for an event, then create promo codes for sponsors, volunteers and partners.
Welcome to Chamber Culture: your first hour
A friendly walk through what Chamber Culture does and the handful of things worth doing in your first hour, so the CRM starts being useful on day one.
What members see, and helping a member who is stuck
A picture of the member portal, plus quick fixes for the most common calls: missing menu items, no sign-in email, submissions that have not appeared, and invoices that will not pay.
Who can see what: chamber admins and staff
The four chamber roles in the CRM, what each can do, and which screens are for chamber admins only. Handy when a link is missing from your sidebar.
Working your prospects
Prospects are businesses you want to recruit. Log calls, set next steps, send an invitation and turn a yes into a member.
Your chamber website and how it connects to the CRM
Your members, events, deals and news appear on your chamber's website straight from the CRM, with nothing to export or publish twice.
Your member directory and business categories
Control who appears in your public directory and how visitors browse it, then tidy your business categories so people find the right member.
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