This article is for chamber staff signing in to the CRM at crm.chamberculture.com. Members who use the member portal sign in somewhere else, and there is a separate article for that.
Signing in with your email
- Open the CRM sign-in page. It says Welcome back.
- Enter your Email address and Password.
- Tick Remember me if this is your own computer.
- Select Sign in.
Signing in with an account you already use
Above the email form you will see sign-in buttons for Google, Microsoft and LinkedIn. If the email on that account matches your CRM account, you are taken straight in. Use the same email address your chamber admin invited.
Your first sign-in: accepting an invitation
New staff do not get a password sent to them. Your chamber admin invites you from Settings, then Team, and you receive an email with a single-use link.
- Open the link in the invitation email.
- On Choose your password, enter a New password of at least 10 characters, with letters and numbers.
- Enter it again under Confirm password.
- Select Save and continue.
The link works for seven days. If it has expired, ask your chamber admin to select Resend beside your name on the Team screen.
If something looks off
- Forgot your password? Select Forgot password? under the password box, enter your email, then select Email me a reset link.
- No email arriving? Check your spam folder, then ask your chamber admin to resend your invitation.
- Signed out while you were away? The CRM warns you before your session ends and offers a Stay signed in button.
- Signing out: open the account menu in the top corner and choose Sign Out.
Related: Inviting staff to your team; How members sign in to the member portal